Getting the full tenancy deposit back when tenants leave the property at the end of the tenancy largely depends on the condition that the property has been left in.
Basically, the property should look exactly the same as when you moved in, with the exception of some reasonable wear and tear (see below).
A final check out appointment or final inspection should be conducted by comparing the condition of the property with the detailed, photographic property inventory completed at the start of the tenancy.
As an agent with over 20 years experience, the 4 most common issues found at a final inspection are:
All damage caused by the tenant must be made good by an approved trades person. Any remedial work necessary will be usually be carried out on behalf of the landlord and the cost deducted from the deposit. The damage will be assessed by comparing the original inventory when the tenant moved in to the condition at the final inspection.
This is the big one!
It is by the far the biggest issue at the end of a tenancy. So much so that we have listed below in very great detail what tenants should clean prior to moving out.
We can pretty much guarantee that if all this was done, there would be no deductions from a tenancy deposit for cleaning issues!
If you do not wish to do the cleaning yourself, contact your property manager for the name of our professional cleaners.
General
Kitchen
Bathroom
Garden or yards
All keys issued at the start of the tenancy must be returned. They must be replaced if they have been lost during the tenancy.
It is imperative that ALL personal items are removed from the property. It can be very expensive for tradesmen to dispose of your items as they have to pay to use the recycling plants. If is free at council tips for you to dispose of your personal belongings.
Tenants must also put any furniture back into it’s original room if it has been moved.
Landlords often have the misconception that the property should be left in the exact same condition as it was at the start of the tenancy but this is not the case!
A landlord should not end up financially or materially better off than they were at the start of the tenancy, otherwise known as ‘betterment’.
This is due to fair wear and tear. This is the deterioration to the property and its contents, fixtures and fittings by the tenant through normal and reasonable use.
So allowances must be made for:
This is why a detailed photographic inventory is so important for assessing deposit deductions.
As the agent, we will always advise both landlord and tenant from a point of view of fact and fairness. Whilst we act on behalf of the landlord at all times, we have a responsibility to the tenant also to ensure that everything is fair.
The last thing that we want is a lengthy, protracted deposit dispute that is in no-ones interest.
So, stick to the 4 categories above and the tenancy deposit will be in your account within the legal timescale of 10 working days.